The hours are from 8:30 a.m. to 5:00 p.m. Monday through Friday. Assessments usually take 1½ to 2 hours to finish.
Our Access Unit provides psychosocial assessments to determine what available services will be the most appropriate to meet each customer’s individual needs. Customers are actively involved in their assessments and treatment plans. During the assessment, customers participate in deciding the appropriate services at Van Buren CMH and assist in choosing the assigned provider(s). After receiving an assessment, customers are assigned to appropriate services. Customers who are assigned to Outpatient therapy receive an appointment for their first therapy session. Customers assigned to services other than Outpatient therapy will be contacted by their service provider within one week of assessment.
Please be aware that children under 18 years of age need their parent or legal representative/guardian to sign for permission to receive mental health services. Documentation is required to verify the legal representative or custody of the child. The court-designated legal representative needs to accompany the child in placement for the initial assessment appointment.
Fees are determined by a sliding scale as set by the Michigan Department of Community Health as well as by each customer’s insurance coverage. All fees, including co-pays, are due at the time of service unless other arrangements have been made in advance. Customers need to bring their insurance cards and proof of income with them when they come in for an assessment. Proof of income means they should bring their most current tax return or two current pay stubs. Otherwise, it is assumed that everyone has the ability to pay for the full cost of services, and if not, they have the responsibility to show their inability to pay full cost. Customers must make sure they are authorized for therapy, if required by their insurance company if they wish to use their health insurance for payment. Each customer’s insurance plan specifies payment, type and level of services covered. Van Buren Community Mental Health staff will assist customers in understanding their insurance benefits and how their benefits affect payment for services. Please call ahead at 657-5574 if you have any questions.
Main Phone Number:
269-657-5574 or 269-637-5297 or toll free at 1-800-922-1418
Fax: 269-657-3474
Telecommunication Relay Service Dial 711
LANGUAGE ASSISTANCE AVAILABLE
24-Hour Crisis Line:
1-800-922-1418
Text HAND to 741741 to connect with a Crisis Counselor
Spanish speaking people can text HOLA to 741741 be connected to a Spanish language crisis counselor.
Compliance Line:
1-800-292-5419
Standard health screening questions will be asked for anyone coming to agency buildings and before any home visits occur. The questions change as guidance from public health officials change. Persons with symptoms of Coronavirus or answering yes to other questions indicating risk of exposure may be advised to delay face to face services. Services by phone or video call may be used. We may strongly recommend and help with a referral to a healthcare provider
Michigan Corona Virus COVID 19 Hotline 888-555-6136 is available 7 days per week 8 a.m. to 5 p.m.
Email COVID-19@michigan.gov 24/7 – answered 7 days a week, 8am-5pm
You can protect yourself and help prevent spreading the virus to others if you:
Wear a mask in public. Masks should fit well with no gaps and fit over nose and mouth.
Wash your hands regularly for 20 seconds, with soap and water or alcohol-based hand rub.
Cover your nose and mouth with a disposable tissue or flexed elbow when you cough or sneeze.
Practice social distancing—stay at least 6 feet from people.
Follow guidance from the state on avoiding large gatherings.
Self-isolate from others in the household if you feel unwell.
Touch your eyes, nose, or mouth if your hands are not clean.
Thank you for doing your part to keep EVERYONE healthy and safe during this challenging time.
For more information please visit:
Please be aware there is an increase in health scams and scams directly related to COVID-19 selling bogus products and providing false information on tests and treatments.
Scams related to COVID-19 are climbing with the continued confirmations of positive COVID-19 cases in the United States. These attempts to obtain the personal information of consumers include online posts pitching unreliable products, advice, fake tests and cures to prevent the spread of COVID-19.
Attorney General Dana Nessel also warns Michigan residents that misinformation about COVID-19 symptoms and treatment falsely attributed to a “Stanford Hospital board member” is being widely circulated on social media.
If you believe you are the target of a scam, hang up the phone and verify the identity of the caller independently. Do not give out any personal information unless you have first confirmed who you are talking to is actually who they claim to be.
Information around the COVID-19 outbreak is changing rapidly. The latest information is available by visiting Michigan’s Coronavirus website or via the CDC’s website.
